When a customer needs a carpet inspection due to excessive soiling, they should call a certified and independent carpet inspector. It doesn’t matter if it is a commercial or residential location. The inspector is the person who can provide an expert, unbiased assessment of what is happening. Soiled carpet is one of the most common reasons why groups contact a flooring inspector. Groups include clients, manufacturers, distributors, insurance companies, and installers.
When the inspector arrives on the scene, they will ask a lot of questions about the history of the carpet and the past and current cleaning practices. The carpet inspector will also check the carpet fibers using magnification. They are looking for any evidence of shedding, warping, discoloration, and other physical signs that may point to what has happened. To see this closely, inspectors rely on a 100x magnifier to show them things that the naked eye cannot distinguish. With skill and patience, the carpet inspector can figure out the soiled carpet.
The evidence is documented carefully in a report of the findings. Depending on what the carpet inspector discovered, they will provide their professional opinion on what they believe is happening with the carpet soiling. It could be something related to the manufacturer or the installer. Soiled carpet could also be a result of the owner’s actions. The important thing is that everyone trusts the findings after the inspection, because the carpet inspector is not affiliated with any flooring group or involved party. Being an unbiased party gives the findings credibility.
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