When homeowners or business owners call to complain about a recent flooring job, the flooring expert must determine what went wrong. The expert must also identify how to fix the problem.
Many different issues can cause flooring failures. Some are straightforward, while others require closer inspection. A telegraphing complaint from a client deserves careful attention.
Telegraphing happens when the flooring material, like vinyl or resilient, takes on the shape or texture of the substrate. If there are any imperfections there, they will show up on the surface of the flooring material. This can not only look unsightly, but it can also create abnormal wear and tear. An example of this is if there is a protrusion from a screw head or a seam that isn’t completely flush, it can show up as a bumpy spot or a line in the vinyl. Another example occurs when installers apply adhesive unevenly, and the dried ridges create an irregular surface in the vinyl. To avoid telegraphing, installers must properly prepare the substrate and apply the adhesive evenly.
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